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Terms and Conditions

We, Pet Foods Online is an online platform through which we reach all your pet needs at your doorstep. We are located at No.58, Al Nadheem Pet Food Trading, Birds & Animals Market, Meena road, Sharjah, UAE.

By using this website, you are deemed to accept the terms and conditions which are listed below:

  • The offers provided on the website are subject to change at any time, and we request you to check offers section frequently before purchasing to ensure the offer is valid at the time of purchasing.
  • The price shown on any products is subjected to change at any time without prior notice. But the amount to be paid will be what that on the invoice. Price hike or discount upon the product that you already purchased won’t affect with excess charges or refund at the time of delivery .
  • As part of the registration process, Pet Foods Online will collect the following personal information about you: Name, including first name and last name, email address, contact details including your mobile phone number and complete address with postal code, demographic profile (like your age, gender, etc.) and information about the pages you visit in our website, the links you click on the site, the number of times you access the page and any such browsing information.
  • We provide our services strictly within geography the UAE only. Orders outside the UAE are not acceptable.
  • By registering you admit yourself as 18 plus and in case of minors (above 13) must ensure they are using the website and purchase under complete adult/parental supervision who agrees to be bound by these terms and conditions.
  • Customers must register and create an account with current details for communication before any purchase through this website. By agreeing on the terms and conditions, you admit to receiving promotional emails from our site. An active unsubscribe link will be provided under the mail or else can contact with the customer service sector.
  • You can cancel your order at any time before dispatching, so can expect a complete refund within 2-3 weeks. In case of any fraudulent transactions get into notice, such orders will be cancelled automatically.
  • In case of any error in the information provided regarding your contact details or address by yourself, should pay an additional shipping cost so can be shipped to correct address.
  • You should review the terms and conditions of this website whenever purchasing because modification will be done in this section without prior notification. You can access the updated terms and conditions any time at our website. If the modified terms and conditions are not acceptable to you, it’s better to discontinue using our service. However, if you continue to use our services means you have agreed to accept and abide by the modified terms and conditions of this site.
  • All the products listed on the website contain images and information provided by the brand or production company itself. Pet foods online do not possess any rights on the content or images. The actual product may vary from the image shown on the website.
  • We are trying our best to maintain the colours of the products displayed on our website accurately. Still, chances of getting it varied from the original product depend on your monitor/screen settings. We cannot guarantee your display settings are accurate.